Business Process Management is a proactive way of managing business processes in a department or enterprise wide to increase efficiency, productivity, innovation, customer satisfaction by automating, improving or optimizing business processes. It is used to create, enhance, monitor, analyze, control and optimize operational business processes by utilizing people, process, and technology.
Business Process Management can be used to distribute work within an organization to different work groups, where specialized processing can take place. Process Management routes data, referenced by process instances, to designated people or activities, where predefined rules are applied and actions are performed based on specified conditions.
From a business point of view, the BPM value is summed up as follows:
B: Business Value by increasing growth and bottom line profitability of an organization
P: Process Value by continuous improvement of processes to transform resources and material to excellent products and services
M: Management Value by continuous planning, improvement and measurement through collected metrics by monitoring, analysis, control, what if scenarios and optimization
About SoluSoft
SoluSoft is a software and services company that provides business process solutions to 2000 companies. SoluSoft has offices in the US and India and partners in a number of countries worldwide. The customer driven solutions they provide enable businesses to unlock new levels of information integration, allow collaborative governance, and provide knowledge-based decision making to achieve new levels of performance.
